Privacy Policy

At Neyatek Solutions, we are committed to protecting your privacy and safeguarding the personal and business data you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data. It applies to all services we offer, including website development, digital marketing, e-commerce management, branding, and business consultancy, and to all interactions with our website www.neyateksolutions.com.

1. Information We Collect

We collect two main types of information from users:

a) Personal Information

Personal information is data that identifies you as an individual or relates to an identifiable individual. This includes:

Your full name
Email address
Contact number
Company or business name
Billing address and payment details (for invoicing purposes)
Social media handles (for marketing collaboration)

We collect this data when you:

Fill out a contact or inquiry form
Request a quote
Purchase or subscribe to any of our services
Engage with us on social media or email

b) Non-Personal Information

Non-personal data refers to technical information collected automatically when you interact with our website, such as:

Browser type and version
Device type (mobile, desktop, tablet)
IP address and approximate geographic location
Pages visited, duration of visit, and actions taken
Referring website or link

This information is collected via cookies, analytics tools, and log files to improve our website and services.

2. How We Use Your Information

We use your information for the following key purposes:

a) To Deliver Our Services

To process your service requests (e.g., website, branding, consultancy)
To communicate with you about project progress and feedback
To manage your account, invoices, and payments

b) To Improve User Experience

To analyze website performance and visitor behavior
To customize content, layout, and recommendations

c) To Provide Customer Support

Respond to your inquiries, feedback, or support tickets
Follow up for service improvements or updates

d) To Send Marketing Communications

Send newsletters, promotions, or service updates (only with your consent)
You can unsubscribe at any time by clicking the “unsubscribe” link or contacting us

3. Cookies and Tracking Technologies

We use cookies and similar technologies to collect non-personal data and improve user experience.

Cookies help us:

Remember your preferences
Track website activity for analytics
Enhance speed and usability of our website
Run remarketing campaigns through platforms like Google or Facebook

You may manage or disable cookies in your browser settings, though this might limit some functionalities of our website.

4. Sharing of Information

We respect your privacy. Your information is never sold or rented to any third parties.

We may share limited data with:

Trusted service providers: For hosting, email automation, or analytics
Payment gateways: For processing secure payments
Freelancers or subcontractors: Only if needed to complete a project, and they are bound by NDAs
Legal authorities: If required by law, court orders, or regulatory guidelines

All partners and service providers are obligated to maintain confidentiality and use data solely for providing their services.

5. Data Storage and Retention

Your data is stored on secure servers and retained as long as necessary for the following:

While our service agreement is active
As per legal and accounting requirements
Until you request removal of your data (unless legally restricted)

We back up your data regularly and use encryption wherever possible.

6. Your Rights and Choices

Under applicable laws, especially GDPR or similar data protection regulations, you have the right to:

Access the personal data we hold about you
Request corrections or updates to inaccurate information
Ask us to delete your information (subject to retention policies)
Withdraw consent for marketing communications
Request a copy of your stored data in digital format

To exercise these rights, email us at info@neyateksolutions.com with your request.

7. Security Measures

We implement industry-standard security measures to protect your data from unauthorized access or disclosure:

SSL encryption across our website
Secure file transfers
Password-protected systems and limited access control
Use of verified hosting and server infrastructure

However, no digital transmission method is 100% secure. While we do our best, we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to other websites (e.g., portfolio samples, partner tools, or references). We are not responsible for the privacy practices or content on those external websites.

Please review their privacy policies separately before providing your data.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors. If we become aware that a child has submitted data, we will delete it promptly.

10. Policy Updates

This policy may be updated periodically as our services or legal obligations evolve. We will post the latest version on our website with a revised effective date. We encourage users to review this policy regularly.

If you have any questions or concerns about this Privacy Policy or your data, feel free to reach us:

📧 Email: info@neyateksolutions.com
🌐 Website: www.neyateksolutions.com